7714 Lee Highway Falls Church, VA 22042 703-560-8870

Privacy Policy from The Car Doctor

CONSUMER PRIVACY STATEMENT

Our Dealership, Is serious about keeping your personal information private and secure. This notice of our privacy policy explains how we use and protect your information. This form constitutes a legal notification and once accepted by you, authorizes this dealership to use this information to assist you in acquiring the products and services you seek. PLEASE READ THIS AUTHORIZATION AND PRIVACY STATEMENT CAREFULLY BEFORE YOU ACCEPT.

WHERE WE GET INFORMATION ABOUT YOU

The information we get about you comes from different sources and may include:

  • Information you give to us on applications or other forms, which may include your name, address, drivers license number, employment history, income, telephone numbers, e-mail addresses and Social Security number.

  • Representations you make to us, such as your employment history, account balances, payment histories and your relationships with other persons or entities you have listed as references.

  • Information from your transactions with us, our affiliated companies or our business partners who may provide you other related services.

  • Information we receive from consumer credit reporting agencies to confirm, verify or add to facts you provide us on applications or other forms. Data collected by such a reporting agency may be kept by them and later shared with others who are entitled to use these reports. That personal information gathered by consumer credit reporting agencies will be provided to others only as allowed by federal and state Fair Credit reporting laws.

  • Information we receive from your insurance agent or broker to confirm the presence of applicable insurance coverages required under an installment payment agreement.

OUR DEALERSHIP DOES NOT SELL OR RENT INFORMATION ABOUT YOU TO OTHERS.

In order to conduct our business and offer you the products and/or services that you may want, we may share your information within our company or affiliated companies (companies related by common ownership). The law allows us to share your financial information solely for the purpose of providing you the products and services you seek from this dealership. The law allows us to share your financial information with our affiliates or third parties outside of our dealership in order to service, market or underwrite our products and services to you. We may also share your information with financial institutions we have entered into a written contract with in order to provide you with financial products. We do not disclose your information to anyone else unless allowed or required by law. You cannot prevent these disclosures. You can limit our sharing of your personal information with affiliated and non-affiliated third parties to market their products to you. By signing this form, you are authorizing this dealership to share your nonpublic personal information with affiliated and/or non affiliated third parties that may have products or services that may be of value to you. You may refuse to allow us to share information with affiliated and non-affiliated and non-affiliated organization in order to market products and services other than ours; however, in doing so, you may not receive offer for other products and services that may be of value to you. If it is your intent to issue such a refusal (also known as an opt-out).


HOW WE PROTECT ANY NON-PUBLIC PERSONAL INFORMATION WE COLLECT ABOUT YOU.

We maintain physical, administrative, procedural and technical safeguards to protect this personal information from unauthorized access.

Access to your personal information is limited only to those who have a business need to do so. We also expect our vendors, affiliated companies, third parties, insurance agents and others to maintain a high regard for privacy and to safeguard all customer information.

In the event the security of your information is breached, we will notify you once the breach is brought to our attention.

We follow the laws of the state within which this dealership is domiciled when that law provided you more protection than federal law.

Authorization to share information with both affiliated and non-affiliated organizations:

I acknowledge that I have reviewed and accepted the terms and conditions set forth in this privacy statement.

Our Reviews

Glenn Gist - 5 STAR ***** 08/09/2019

I have been taking my cars to the Car Doctor over the last 5 years and have always been treated with great customer service. Making appointments have always been easy and the service they provide has been the best I have ever had from any mechanic. If there is any additional issues with my car outside of what i brought it in for, they always inform me immediately and let me know if it is a critical issue or if it is something I can delay and I always appreciate that honesty. I will continue to come back for all my car maintenance.

Sally L - 5 STAR ***** 07/09/2019

I hadn't know that the management of The Car Doctor had changed hands when I made my appointment. But I was thrilled to receive the same great service from them as I had in the past. Thanks, Matt and Ray!

Don F - 5 STAR ***** 04/15/2019

From calling for an appointment to pick up, our experience repairing our Mercedes was top notch. Chris and Matt were clear about cost, time estimate and responsive to all our questions. We've been Car Doctor customers since the late '70's and plan to continue!

Michael R - 5 STAR ***** 04/12/2019

Saved me over $1,000 and all the staff are very nice and knowledgeable.

Jack - 5 STAR ***** 03/20/2019

Always a great experience. They performed the required maintenance and picked up a bad tail light. Always are great to deal with and honest.

Joseph Cardone - 5 STAR * * * * * 3/17/18

Great service for a great price. Steve is a great guy who never tries to push or sell you on unnecessary work. He is straight-forward, honest, and great to work with.

Ashley Dobrogosz - 5 STAR * * * * * 1/22/18

So happy I was able to have them work on my brakes while I was in Radford for a couple days. I live in Northern, Va but was in town visiting a friend. The place I took my car to before gave me an outrageous price quote that I knew I couldn't trust. Luckily the car doctors did the same fix for a much, much more reasonable price. I will gladly bring my car back here if I'm ever in town again! So happy I was able to support a honest, small business.

Piero Bonamico - 5 STAR * * * * * 1/6/18

I recently moved from Vermont to Washington D.C. I have a 2013 Kia Optima with approximately 113,000 miles, and I let my car go FAR too long before getting service. I didn't want to go to the dealer and thought I would eventually get back to my 20-year-trusted mechanic back home. Well, when the brakes started grinding I turned to Yelp and found The Car Doctor. The experience was wonderful from the moment I walked into the moment they delivered my car back in perfect working order. The price seemed fair, and everything was explained in detail. The was no pressure, and I was given clear options as to what had to happen right away and what could wait. Having a mechanic, you can trust to both fix your car and not make you feel like an idiot is essential. I've finally found mine here in the DMV!

Diane R - 5 STAR * * * * * 12/8/16

They're an independent repair shop that treats you like a client that they're happy to have.

Alicia Tosti - 5 STAR * * * * * 4/27/16

I love when you can find a mechanic that's as trustworthy as your own father!

Disclaimer: *No interest if paid in full within 6 months* $299 Minimum purchase required. Interest will be charged to your account from the purchase date if the purchase balance is not paid in full within 6 months or if you make a late payment. *Minimum monthly payments required. Applicable to purchase make January 1, 2014 through December 31, 2014. APR: 22.8%. Minimum Finance Charge: $1.00. CFNA reserves the right to change APR, fees and other terms unilaterally.

Directions

The Car Doctor, 7714 Lee Highway, Falls Church, VA 22042 703-560-8870